Returns & refunds

To initiate a return or refund, please email suff2209@gmail.com with your order number.

Return instructions and address will be provided upon approval.

Returns Eligibility

Items must be returned within 14 days of delivery. To be eligible for a return, products must be unused, unworn, and in their original packaging with all tags attached. We cannot accept returns on items that have been worn, washed, or damaged after delivery.


Refunds

Once your returned item is received and inspected, we will notify you regarding the status of your refund. Approved refunds will be processed back to your original payment method within 5–10 working days. Please note that shipping costs are non-refundable unless the item received was faulty or incorrect.


Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us via email with your order number and photos of the item.


Important Notes

Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked shipping service, as we cannot guarantee receipt of returned items.


If you have any questions regarding your order, feel free to contact us anytime at suff2209@gmail.com.